How do I check the Status of my Order?
You can track your order status in real time by entering your order information on the Track Order page.
After an order has been placed, it is promptly sent to our fulfillment center where we will ship your item(s) within 3-5 business days. Below are expected delivery times based on your location.
What are your Shipping Times?
The shipping estimate are 20-40 Days, although we work as hard as can be to have your order arrive sooner than estimated.
Do you Deliver Products Internationally?
Yes! ShopCrooz delivers products all over the world. Most of the products are offered with FREE International Shipping.
How do I Place an Order?
Choose your style from the dropdown menu on the product page then click the “Buy Now!” button and follow the steps to complete your order. We’ll prepare your order and send you a tracking number as soon as it becomes available.
What if I need a refund?
we have a 30 day return policy. After 30 days of your purchase, we will no longer be able to issue a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition in which it was received. It must also be in the original packaging.
How Secure is my Personal Information?
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Does ShopCrooz offer a Quality Guarantee on the Products it Sells?
If you don’t love your product, we’ll take it back! All of our products are carefully inspected for quality to ensure that we give our customers only the very best.